Prototyping Management Information System of Government Institution’s Performance Accountability Report at Yogyakarta Provincial Health Office
Abstract
Sugiharto, Berty Murtiningsih, Anis Fuad
Background: Improvement to the governmental institutions’ accountability and responsibility to public is highly desirable as the realization of good governance. Decentralization makes local government institutions, including health offices, implementing local autonomous and working-based budget. Yogyakarta Provincial Health office has tried to set up a reporting system, nevertheless there were some problems related to the accuracy, and timeliness of the results. Thus, it is important to develop a prototype of management information system to present a well organized government institution‘s performance accountability report in Yogyakarta Provincial Health Office.
Objective: Developing a prototype of management information system of government institution’s performance accountability report and evaluating its design appropriateness for the Yogyakarta Provincial Health Office.
Methods: A qualitative study was held to describe each step in developing the prototype by using action research approach. 26 staf of Yogyakarta Provincial Health Office were included in this study which consisted of Head Division of Program Maintenance, Head Section of Monitoring and Evaluation, and editorial staff of the government institution‘s performance accountability report.
Results: The user and stakeholders needed a software which provide format of the government institution’s performance accountability report. Considering to the user needs, a software prototype was built and implemented in the Yogyakarta Provincial Health Office. Since it has been implemented, the report making process could be faster for 25% than before.Most of the users felt that this implementation delivered benefit in term of time efficiency.
Conclusion: The implementation of new software was effective to solve the existed problems in making the government institution’s performance accountability report. The making process spent less time than before using the software. In addition, it would affect to the improvement of report’s accuracy and timeliness.
Keywords: Prototype, management information system, the government institution’s performance accountability report, Yogyakarta Provincial Health Office.
Evaluation of Management Information System on Managed Health Care Organization “Jasma Angsana” , Singkawang City in 2006
ABSTRACT
Djoko Suratmiarto, Ali Gufron Mukti, Anis Fuad
Background: Management Information system (MIS) of Managed Health Care Organization (JPKM) is one of management components to take decisions quickly and accurately in the planning, problem solving and improvement of JPKM’s performance. Implementation of MIS on JPKM executing team ‘Jasma Angsana’ has not been evaluated yet, so that it has not been known its condition and roles in supporting the management.
Objective: This study was aimed to find out and analyze the implementation of MIS executing team of JPKM ‘Jasma Angsana’ which included the components of input, process and output.
Methods: It was a descriptive case study. Information was gathered by observation, review of relevant literature, and indepth-interview with the executing team, heads of the institutions, and heads of community health centers.
Results: For the input component, it showed that only the managerial team were able to operate computers, there was no fund allocation, the software and hardware were unstable, and the policies of local and central government were inconsistent. For process component, it showed that data collection and analyses were not fully automatic; the combination of the manual system and computer was using flat database for only financial management. The data was performed in the form of table without any analysis. For output component, there were no optimal outcomes about information of membership, health care and finance.
Conclusion: MIS of JPKM has been implemented but there were several limitations such as limitation in human resources skills, manual data processing rather than computer-based data processing, the procedure was not supported by recent technology, and outputs were not optimal. Fund allocation and improvement of human resources, especially in the managerial team, were needed to increase their capacity in managing and developing the existing information system.
Keywords: Management Information System, Executing team, JPKM