Inhibiting Factors in Implementing the Local Area Network (LAN)-Based Health Profile Management Information System at Subang District Health Office in 2006
Maman, Eko Nugroho, Anis Fuad
ABSTRACT
Background: Management Information System of Health Profile based on Local Area Network (LAN) at Subang District Health office is an information system based on LAN which provides health information in form of health profile. The implementation of health profile management information system at Subang District Health Office from 2003 to 2006 had not delivered significant support because it did not work well.
Objective: This study aimed to identify the inhibiting factors in implementing LAN-based health profile management information system at District Health Office of Subang.
Method: This was a case study on the implementation of LAN-based health profile management information system at District Health Office of Subang. The data were gathered through observation, focus group discussion and in-depth interview.
Results: The result showed that LAN-based health profile management information system of Subang District Health Office did not work. From the technical aspect, the inhibiting factor was network connection problem, not because of the hardware abilities. The inhibiting factor from software aspect was incomplete installation for several computers. The other inhibiting factor came from database aspect in which the database could not be accessed. Last, the inhibiting factors from non-technical aspects were: no current team of technical staff, low quality and motivation of the human resources as the users, no operational procedure, no organizational structure, poor project management, the developer was fail to synchronize the health profile management information system and the previous system, and changing of building’s physical structure and health profile tables.
Conclusion: LAN-based health profile management information system of Subang District Health Office did not work well due to technical inhibiting factors (hardware, software, and database) and non-technical inhibiting factors.
Keywords: Health management information system, Local Area Network, case study