Evaluation of Implementation of Transaction Information System in Puskesmas in Bantaeng Regency South Celebes Province
Sudarianto, Haryanto, Anis Fuad
Background: Health information system is one of four health development major strategies. Health Office of South Celebes Province has tried to implement an electronic information system in local government clinics (Puskesmas) which is named Puskesmas’ Transaction Information System (SITRAPUS) in Bantaeng District since 2006. However, its performance and effectiveness have not been evaluated yet.
Objectives: The research aimed to evaluate the implementation of SITRAPUS in Bantaeng District from aspects of development process, the output, the barriers and entries during the implementation.
Methods: This was a qualitative study. The data was gathered by in-depth interview and observation in local government clinics, Bantaeng District Health Office, and Health Office of South Celebes Province.
Results: From the development process, the result showed that operator was not too involved in the process of SITRAPUS designing, the use of SITRAPUS was not well socialized so that the users were not familiar with the system, there was no a division which managed the information system, less supervisory, and there was no technical support for the SITRAPUS maintenance. The SITRAPUS output were disease reports but they were not accurate and irrelevant with the organization needs. Nevertheless, the users felt that the system could make their works easier, especially in data searching. The SITRAPUS output were used by the local government clinics in calculating the retribution, meanwhile data access to the district was not up to date and timely.
Conclusions: The SITRAPUS implementation in Bantaeng District was not optimal, because this implementation did not accordance to the system development life cycle and the output was only report.
Keywords: evaluation, information system, local government clinics